Refund policy

Return & Refund Policy – Cartlabs

Customer satisfaction is important to us.

Return Period
You may return eligible items within 14 days of receiving your order.

Return Conditions
To qualify for a return:

  • The item must be unused

  • The item must be in original packaging

  • The item must be in resalable condition

Return Process
To initiate a return, please contact us using the phone number below for return instructions.

Refund Processing Time
Once the returned item is received and inspected, refunds will be processed within 7 business days to the original payment method.

Non-Returnable Items
Certain items such as hygiene products, personalized products, or clearance items may not be eligible for return.

Store Information
Shop Name: Cartlabs
Address: 6505 18th Ave, Brooklyn, NY 11204, USA
Phone: +1 2129662882